Effective Date: June 7, 2026
At North Carolina Burst Pipe Pros, we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact us about burst pipe repair.
Information We Collect
When you call or contact us, we collect the details you choose to share, such as your name, phone number, email address, service address, and information about your plumbing issue.
Our website may also collect basic technical details, such as your browser type, device information, pages visited, and the date and time of your visit.
How We Use Information
We use your information to respond to your request, discuss your burst pipe repair needs, arrange service, and communicate with you about your inquiry.
We also use website information to operate, protect, and improve our site and to understand which pages visitors find useful.
Cookies and Tracking
Our website may use cookies or similar technologies to remember preferences, support site functions, and understand how visitors use the site.
You can manage or block cookies through your browser settings. Some website features may not work as expected if you disable them.
Analytics and Third-Party Tools
We may use analytics or other website tools provided by third parties to measure site traffic, improve performance, and understand visitor activity.
Those providers may collect information through cookies or similar technologies under their own privacy policies. We do not control how they handle information.
Data Sharing and Disclosure
We do not sell your personal information. We share it with service providers who help us operate our website, manage communications, or support our business, and they may use it only for those services.
We may also disclose information when required by law, to respond to valid legal requests, or to protect our rights, customers, and business.
Data Retention
We keep information for as long as needed to respond to you, provide requested services, maintain business records, and meet legal obligations.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove details that identify you.
Data Security
We use reasonable safeguards designed to protect the information we hold from loss, misuse, and unauthorized access.
No website or method of transmitting information over the internet is completely secure, so we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you, or to ask us to limit certain uses.
To make a privacy request, contact us using the phone number below. We may need to verify your identity before responding.
Children's Privacy
Our website and services are intended for adults seeking plumbing services. We do not knowingly collect personal information from children under 13.
If you believe a child has shared personal information with us, contact us and we will take reasonable steps to address it.
Changes to This Policy
We may update this policy when our practices or legal requirements change. When we do, we will post the revised policy on this page and update its effective date.
Please review this page from time to time so you know how we handle your information.
Privacy Contact
Phone: +12525387381
Address: North Carolina